Help Center

What can I send, and what will I get back?

Video Tapes

Movie Film Reels


Photo Prints


Mini DVD's (3" DVD's)

Our Top Frequently Asked Questions

What counts as an Item?

What do I get in back when my Memory Makeover Kit returns?

How can I view my videos & photos in my Google Photos account?

How much storage will my digitized videos & photos take up my storage in my Google Account?

What should I expect from this Memory Makeover

How long does my Memory Makeover take?

Will my original items be returned?

What if my items are under the original value of the Memory Makeover Kit?

What if my items exceed the value of my Memory Makeover Kit?

How do I activate my Memory Makeover Kit

Didn’t find what you were looking for? Contact us. Contact